Fitbit’s service is down, so your smartwatch can’t track your steps right now

Several colorful strap options surrounding a Fitbit Inspire 3
Image: Fitbit

No, it’s not you — Fitbit is currently experiencing a major outage.

According to Downdetector, the outage started at about 8AM ET, with most reports indicating the problem was with the Fitbit mobile app. However, some users are also reporting issues with the Fitbit website.

The main problem appears to be that users can’t sync their data, set up devices, or view updates. Essentially, anything related to using the Fitbit app appears to be borked. Other users on Twitter have said that uninstalling and reinstalling the app effectively locks them out, as the app will not let them log in or re-pair their devices.

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