The Royal Mail tells customers to hold international items after ‘cyber incident’

Illustration of a computer screen with a blue exclamation point on it, and an error box.
Photo by Amelia Holowaty Krales / The Verge

The Royal Mail says it’s suffered from a disruption to its ability to ship packages or letters internationally, which the BBC says is because of a “cyber incident.” The courier is advising customers to “hold any export items” until it solves the issue.

At the moment, it’s unclear whether the incident is an actual attack from hackers or some other technical error, though the UK’s National Cyber Security Centre says it’s working with the Royal Mail “alongside the National Crime Agency, to fully understand the impact.” The BBC also says that regulators have been told about the issue.

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